Can Water Meters Malfunction

Posted on  by admin

Our local utilities company says no. They say there can't be anything wrong with our water meter which is registering a huge overage (24,000 gallons when our average usage is 2200) because it would just slow down and stop. Had a handyman friend and certified plumber spend about 3 hours yesterday looking for leaks and using a stethescope-type thing to listen. The crazy thing is that our meter is on the far side of our driveway, so the original guess was that there's a leak way down under the driveway that's just too far down to hear.

About Sensus Water Meter

BUT there are absolutely no leaks anywhere and our grass has been dry, dry, dry. After all that and coming up with a plan for re-routing the water line, the meter stopped running at the fast clip it had been running at. I don't know how to explain all, but they did a lot of testing, turning knobs on and off and re-testing, and they concluded it's got to be a faulty meter. So the utilities company sends out a tech this morning to take a reading. Both he and the lady at the office insist we must have a leak because their chart wouldn't lie and the meter wouldn't keep going, blah, blah, blah.

We're asking WHY can't they just put in a new meter to see if that works before we spend thousands digging up the driveway? No, it won't help, it can't be the meter. We're hoping the plumber will have time tomorrow to talk to the office lady since we don't know how to argue with her and her precious chart. Meters are typically not wrong, but every once in a while, they can be.

The force of the water coming into the building at the meter, turns the dial that keeps count of the usage. If you get a water bill that seems too high, more than likely it is not a faulty water meter, but a leak or a misread. Click to see full answer. Then, how do I know if my water meter is broken? Once you've located your water meter, turn off all water usage in your home, and then check to see if the dial is moving.