·Is the device detected in device manager? If “Yes”, then uninstall the driver and install it in the compatibility mode and check if that works. Place the driver installation file on the Desktop. Right Click the driver installation file and select Properties and then Compatibility Tab. Select the appropriate options in from the list in the following image. Right Click the file and select the Run as Administrator option to install. I also recommend that you contact the maker of that hardware device and inquire about future driver support for Windows 7. Microsoft Answers Support Engineer. Visit ourMicrosoft Answers Feedback Forum and let us know what you think. It’s always important to keep the driver for your Creative webcam up-to-date to keep your webcam in good shape. Here we’re showing you 2 easy ways to get the latest Creative webcam drivers. There are two ways you can update your Creative webcam drivers in Windows 10, 8.1 and 7. Option 1 – Automatically (Recommended) – This is the quickest and easiest option. It’s all done with just a couple of mouse clicks – easy even if you’re a computer newbie. Option 2 – Manually – You’ll need some computer skills and patience to update your drivers this way, because you need to find exactly the right the driver online, download it and install it step by step.