Dte Smart Meter Codes

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Your Smart Electric Meter

Reading your new smart electric meter is easy. The meter scrolls through several different displays that will show your kilowatt-hour (kWh) usage, date, time, and other system and diagnostic information. Download the detailed How to read your meter fact sheet. Look at the top left-hand corner. Most of the scrolling digital displays are identified by a number in this corner. This number represents what type of data is being shown:. Shown as month/date/year. For example, December 25, 2017 would display as 122517. Shown in military or 24-hour time and includes seconds, For example, if it’s 7:17 p.m.

Your Gas Meter

and 17 seconds, the display will be 191717. “10” = Current meter read. Using our example, the initial meter read is 001406. To find out how much energy you use in a given time, subtract this first reading from a second reading taken at a later date. For instance, if you go back to your meter later and it reads 001940, then you have used 534 kWh for that time period (001940 - 001406 = 534).

A kilowatt-hour (kWh) is 1,000 watts of electricity used for one hour. For example, when you use a one-kilowatt appliance for one hour, you've used one kWh and your meter read display will show an increase in consumption of one. If you used the same one-kilowatt appliance for two hours, the display would increment by two kWh. The energy use information collected by your smart meter will help you understand your energy habits and the best ways to save. In the future, you'll be able to view your usage information through the Internet.

Knowing how much energy you're consuming on a daily basis can help you better manage your energy use and save money. To prepare, sign up for My Account and start managing your bill online. Reading your gas meter is as easy as reading the dials on a clock. Download the detailed How to read your meter fact sheet. Your gas meter records and sends gas usage data through a smart “module” located behind the dials. The smart module moves the dials as gas is used. You can read from left-to-right or right-to-left. When the dial points between two numbers, write down the lower of the two numbers. When a dial hand appears to be exactly on a number (see dial “D” in each example) look at the dial directly to the right. If the hand on the dial to the right has not passed “0”, write down the lower number.

Which error codes might appear on my electricity meter, and what do they mean?

For example, since the hand on dial “C” has not passed “0”, dial “D” is “2”. Notice that the hand on the first and third dials runs clockwise, while on the second and fourth dials the hand runs counterclockwise.

For an accurate read, you must remember to read each dial based on the direction the hand moves on that dial. The energy use information collected by your gas and electric meters will help you understand your energy habits and the best ways to save. You can view your energy use through the Internet with My Account, our online account management service. To sign up, visit sdge.com/myaccount and have your SDG&E bill handy. RESET, token no or Errors 1, 2 or 3, 50 or 99: We need to change your meter – please get in touch with us ASAP so we can sort it out. Blank screen: If the red light isn’t flashing, there’s no power getting to your meter.

Please contact your District Network Operator (DNO). The easiest way to contact them is to call the power cut helpline on 105. If the red light is flashing, insert your key in the meter and hold down the blue button to ‘wake up’ your meter.

If this doesn’t work, give us a ring as there may be something wrong. Error 6: You’re using the wrong key, or your key has stopped working.

Please get in touch to let us know and we’ll tell you how to sort out a new one. Error 10: This can mean:. Your key needs a clean – so try wiping the chip with a clean, dry cloth and then pop it back in. Or: if the above doesn’t work, you’ll need to pick up a new key. Any error number from 11 to 44: You need a new key. Please get in touch so we can arrange for you to pick one up from your local PayPoint or Payzone. If you see any other onscreen error messages, it probably means you need a new key.

Jot down the error message on your meter display and then get in touch with us so we can arrange a new key for you. Call help: We need to exchange your meter. Battery fail: You’ll need a meter exchange. CARD NOT ACCEPTED M and 5 stars or 5 dashes: Try removing your card from the meter and re-inserting it.