Entergy Meter Error Codes

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Contact Information if You Acquire a New Dog

Which error codes might appear on my electricity meter, and what do they mean?

Electricity is measured I “kilowatt-hours” (kWh). A kilowatt-hour packs about as much energy as a half-cup of gasoline.

If you turn on a 100 watt light bulb for 10 hours, you use 1 kilowatt-hour of electricity, which adds as little as 8¢ to 9¢ or less to your electric bill. Customers with advanced meters can access detailed energy usage information through their online account, including daily usage information.

Energy usage is updated several times daily, with displayed usage in 15-minute increments for electric customers and one-hour intervals for gas customers.

Once your logged into myEntergy, click on “My Usage & Cost” then scroll down to “On Demand Read” to refresh for latest meter read.

Entergy’s advance meters are made by Honeywell or L&G.

  • Both meters have a display screen that cycle through different display states.
  • You will see “Kilowatt-hours Delivered” and “Kilowatt-hours Received.”.

L&G - display containing “001” on the left shows the number of kilowatt-hours delivered:. Honeywell - display containing “DEL” shows the number of kilowatt-hours delivered:.

If you are a solar (net metered) customer, you may also be interested in viewing the kilowatt-hours received. L&G - display containing “002” on the left shows the number of kilowatt-hours received:.

Which error codes might appear on my gas meter, and what do they mean?

Honeywell - display containing “REC” shows the number of kilowatt-hours received:.

Through proactive alerting, customers have the ability to set a monthly budget and energy use goals and receive notifications when nearing the selected goal.

Click here to view simple energy-saving tips, like setting the thermostat on 68 degrees or lower; reversing ceiling fans to push warm air down into the room and insulating doors and windows.

We strive to provide you with an accurate and timely utility bill. Accuracy begins with safely reading your meter every month. We contract with other companies to read your meter.

Meter readers are easily identified by the uniform shirt and badge they wear, and the Entergy logo on their company vehicles.

We provide a bill for the actual amount of electricity and/or natural gas you use. When readers cannot read your meter, we must estimate your usage for that month.

How to get in touch with us

But we cannot estimate your usage indefinitely. We do require safe and unobstructed access to our company equipment for monthly meter readings.

Where can I view my usage?