Generac Home Generator Complaints

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In our8 Best Generac Whole House Generator Reviews, you’ll find useful information to help you make an informed choice.

In these Generac whole house generator reviews, we will examine the key features, pros, and cons of each product.

Also, you can find the best price on Generac generators at Amazon.

Is Generac a reputable brand?

Keep reading for a list of 8 of the best portable whole house generators from Generac.
Is Generac a reputable brand?#8 Generac’s G0071720 10kW Home Standby Generator#7 Generac’s 70422 19.5/22kW Standby Generator Air-Cooled with Wi-Fi#6 Generac’s Guardian 24kW Generator with Transfer Switch#5 Generac’s 6864, Diesel Powered 5kW Portable Generator#4 Generac’s 6954 Electric Start 8kW Generator #3 Generac 7043 19.5/22kW Whole House Generator#2 Generac’s 5734 15kW Gasoline Powered Whole House Generator#1 Generac’s 7676 GP8000E 8kW Whole House Portable Generator.
  • Quick Comparison – Best Generac Whole House Generator This Year

    #8 Generac’s G0071720 10kW Home Standby Generator.

    #7 Generac’s 70422 19.5/22kW Standby Generator Air-Cooled with Wi-Fi. #6 Generac’s Guardian 24kW Generator with Transfer Switch. #5 Generac’s 6864, Diesel Powered 5kW Portable Generator. #4 Generac’s 6954 Electric Start 8kW Generator . #3 Generac 7043 19.5/22kW Whole House Generator. #2 Generac’s 5734 15kW Gasoline Powered Whole House Generator. #1 Generac’s 7676 GP8000E 8kW Whole House Portable Generator. Generac has been in the commercial and residential markets since it was founded more than 60 years ago. Another reason for Generac’s popularity is that its residential-grade generator line incorporates technologies from its high-end industrial-grade powerhouses. When it comes to usability, Generac generators are equipped with nearly all the great features you’d expect. Compared to other models, Generac models are more efficient, both in terms of fuel consumption and noise, which makes them more suitable for home use. True Power Technology in this Generac 10kW standby generator provides clean, smooth operation of sensitive electronics and appliances with less than 5 percent harmonic distortion. It has a FREE Mobile Link, enabling you to check on the status of your generator from anywhere around the globe using your smartphone, tablet, or computer. Moreover, with its G-force engine, it produces power that is more reliable and requires less maintenance than those from competitors. Dimensions: 48 x 25 x 29 inches. Weight: 338 pounds. Fuel Type: Liquid Propane or Natural Gas (Dual Fuel). 5 year limited warranty. Easy to install. Powers 16 circuits in your house.

    Reliable G-force engine.

    A transfer switch is included.

    Easy to monitor with Mobile Link. Not capable of powering more than 16 circuits. It does not include a battery. With the Generac 70422, you can monitor your 22/19.5kW standby generator directly from your smartphone.

    A number of excellent features are included in this Generac 22000 watt generator, including True Power technology for smooth operation and pressure lubrication to ensure engine durability.

    Dimensions: 48 x 25 x 29 inches.

    Weight: 525 Pounds.

    Wattage: 22000 (Liquid Propane) or 19500 (Natural Gas). Voltage: 120/240 VAC. Fuel Type: Propane or Natural Gas. Works great for the whole house. Easy to install and use. Monitoring is possible from the phone. G-force engine is quite reliable. Multilingual LCD screen. Withstands harsh outdoor conditions. Regular maintenance is required. It does not include a transfer switch. With Generac’s 24kW unit, you can get the most power while taking up to 70% less space than other competing models.
  • Reviews37

    Furthermore, this 24kw Generac generator with transfer switch comes equipped with a home energy management system, which makes it possible for generator owners to monitor and manage their home energy consumption, thereby reducing electric utility bills by as much as 20%.

    Dimensions: 48 x 25 x 29 inches. Weight: 514 pounds. Fuel Type: Liquid Propane or Natural Gas. 5-Year Limited Warranty. Includes a Transfer switch. Provides enough power to run appliances in the house. The diesel portable generator features True Power Technology, which ensures a clean, smooth operation of tools, electronics, and appliances.

    It is perfect for worksites.

    Furthermore, the generator is equipped with an hour meter for monitoring maintenance intervals, as well as a single-touch electric start for a convenient start-up.

    Dimensions: 33.1 x 22.5 x 25.6 inches. Weight: 254 pounds. Starting Watts: 5500. Running Watts: 5000. Voltage: 120/240 VAC. Fuel Type: Diesel. Tank Volume: 12 Gallons. Run Time: 32.4 hours at 50% load. Starting Method: Electric. Easy to install. Requires less maintenance. Efficient & long runtime. Easy start-up with single touch electric start. Provides maintenance alerts on the hour meter. It does not include a battery.

    A portable generator powered by gasoline such as the Generic GP8000E is ideal for home use, camping, worksite, or outdoor events. It has a low-tone muffler, which assures quiet operation, and a fuel gauge that indicates when to refuel the generator. Additionally, this generator has a 420cc engine that runs on gasoline and has an electric start with recoil backup. This model has an hour meter to record maintenance intervals.

    Dimensions: 28 x 27 x 25 inches. Weight: 197 pounds. Starting Watts: 10000. Running Watts: 8000. Voltage: 120/240 VAC.

    Fuel Type: Gasoline.

    Run Time: 12 hours .

  • Generac Generator Reviews

    Starting Method: Electric.

    2 years limited warranty. Suitable for small houses. Easy start-up with single touch electric start. Provides maintenance alerts on the hour meter. Assembling the product is difficult since the instructions in the manual are unclear and difficult to follow. To assemble wheels, handle, and feet, and to connect wires to the battery, you may need to call an electrician. Generac’s 7043 is a powerful, reliable generator that comes with a five-year limited warranty. It has an impressive power output of 22,000 watts using liquid propane and 19500 watts using your home’s natural gas supply. Such a power output is sufficient for large homes with a lot of electrical appliances. Additionally, it has a unique multilingual LCD that you can use to check the battery and find out when it is time for the next maintenance. Dimensions: 48 x 25 x 29 inches. Weight: 515 pounds. Wattage: 22000 (Liquid Propane) or 19500 (Natural Gas). Voltage: 120/240 VAC. Fuel Type: Propane or Natural Gas (Dual Fuel). 5-Year Limited Warranty. Suitable for the largest homes. Easy to install. Weather-resist . Multilingual & user-friendly LCD control panel. Includes a Transfer switch. It does not include a battery. Poor customer service. The Generac 5734 GP15000E is a powerful generator that delivers 15,000 watts of power. There will likely be no voltage drops and the unit can easily power an entire house or a job site. Furthermore, this Gasoline Generac portable generator has an electric start that makes it very easy to get started, unlike older machines that required you to pull the cord until you exhausted your arm.

    Dimensions: 48.5 x 30.75 x 38.5 inches.

    Weight: 373 pounds.

    Starting Watts: 22500. Running Watts: 15000. Voltage: 120/240 VAC. Fuel Type: Gasoline. Tank Volume: 16 Gallons. Run Time: 10 hours. Starting Method: Electric.

    Provides enough power for a whole house.

    No voltage drops.

  • FAQs

    Poor customer service.

    Generator’s GP8000E offers a number of advantages that make it a favorite for emergency power generation and recreational use. Keeping your battery charged and ready for unexpected outages is a breeze with its plug-in battery jack. Moreover, this model has an OHV engine, a large steel fuel tank with a fuel gauge, and long runtime of up to 11 hours at 50% load. Dimensions: 27.2 x 27 x 26.5 inches. Weight: 214 Pounds. Starting Watts: 10000. Running Watts: 8000. Voltage: 240 VAC. Fuel Type: Gas Powered. Tank Volume: 7.9 gallons. Run Time: 11 hours at 50% load. Starting Method: Electric. Works great for smaller houses. Easy to install. Easy assembly instructions. It is very space-consuming. Unable to run everything simultaneously or for a long time. Generac is the number one brand in North America and among the most reputable brands in the home power supply market. It has been making safe and powerful power generation products for residential and industrial applications for more than six decades. The Generac home generator cost is approximately$2,000 to $5,000 for a 7 to 24 kW whole-house unit, plus installation costs of approximately $3,000 to $5,000. During power outages, Generac’s standby generators automatically turn on and operate on natural gas or liquid propane. The 20KW generator will provide you with enough power to run your essential home appliances if you lose power.

    Additionally, it can support the normal operation of appliances such as refrigerators, light bulbs, and heaters.

    On Amazon, 20kW Generac whole house generator cost is approximately $6000.

    If you want a Generac inverter generator 3500, then click here. This model comes with 3500 starting watts and 3000 running watts. If you want a generator with a lower wattage, Generac’s 7117 Gp2200i is the perfect option, with 2200 starting watts and 1700 running watts. Amazon currently lists the Generac gp2200i price at approximately $569 – Click here to check it out. Each of these Generac models is suitable for light use, like camping or a small worksite.

    Getting a whole house generator is a good investment if you live in an area with frequent power cuts. There are many reasons you should make Generac your preferred brand of generators. Generally, the quality of construction, power output, and reliability of these generators are highly commendable.

    We have gathered some of the best Generac Whole House Generators to suit your needs.

    We hope that you will benefit from our8 Best Generac Whole House Generator Reviews in order to make a wise buying decision.

    Check out more Getexpertreviews buyer’s guide for reviews on:.

    Roger of Saint Marys, GA Verified Reviewer . The unit itself is rather cheap and the app needed to run it has never worked. So the unit is attached to my house and electrical service but has been completely un-monitored since day 1. This means it never does a test run-up, if the power goes out there's no way to control the stupid thing. I can't say enough the app to use is totally worthless. The technicians that work on this waste of space, are very expensive and the service contact has been useless (as the unit in new!), generac as been absolutely useless! I should have purchased a Kohler or nothing at all. I honestly wish I could pay someone to remove completely from house but I'm stuck with it like a virus! My last thought is I normally don't do reviews but I would recommend hitting yourself in the hand with hammer instead of wasting time and money on useless generac junk! Be the first one to find this review helpful . Kathleen of Cleveland, OH Verified Reviewer . 7 people found this review helpful . Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. Don of Clarkton, NC Verified Reviewer . 14 people found this review helpful . Terry of Canton, MI Verified Reviewer . I tried calling Generac and they are full of excuses and won't promise a delivery date. They say to not call them but rather call the installer. The installer is just full of excuses but that's another review. Today I called the installer again because now my power is out. She says I am on her list to call, says they have the motor and I am scheduled for next Tuesday (7 days away, hope my power comes back on). This installation cost me $11,000.00. 20 people found this review helpful . Erwin of Hephzibah, GA Verified Reviewer . 14 people found this review helpful . Stuart of Garden Valley, CA Verified Reviewer . 37 people found this review helpful . Robert of Knightstown, IN Verified Reviewer . 33 people found this review helpful . Roger of Roscommon, MI Verified Reviewer . 37 people found this review helpful . Dianne of Downingtown, PA Verified Reviewer . 39 people found this review helpful .

    Ross of Fairhope, AL Verified Reviewer . 34 people found this review helpful . Disclosure: This post may contain affiliate links. This means that at no cost to you, we may earn a small commission for qualifying purchases. Last Updated on December 24, 2021 . Generac Power Systems has been in the business since 1959, giving them plenty of time to develop and perfect their technology and transform their name into a trusted brand.

    Their generators are frequently used products across the country, from home standby generators to portable machines. Generators can be super useful products. Generac power systems are great tools to own in case of emergency power failures due to natural disasters, or even planned outages from construction.

    They can also be used in situations where power isn’t readily available, like camping areas and construction sites. They also provide great customer service. Today, we want to take a look at a few Generac generators to give you an idea of the choices you have within this reliable brand. After checking out just a few of their options, you can venture on to review more of their products. Perhaps you’ll even find the one you need below. 1 Generac Generator Reviews1.1 1. Generac 7117 Gp2200I W 50St1.2 2. Generac 6866 iQ20001.3 3. Generac 6864 Generator. Generac 7117 Gp2200I W 50St. Generac 6866 iQ2000. Generac 6864 Generator. 3 Generac for Power. The Generac 7117 Gp2200i is one of a handful of inverter generators designed, made, and sold by the Generac brand. It’s lightweight and compact yet oh-so powerful, allowing you to run all kinds of appliances for up to 10.75 hours! We’ve performed various tests and scoured its features to bring you a well-rounded review of its positives, negatives, specifications, and everything in between.

    Let’s start by taking a look at the specs so that you can get a good feel for its capabilities right away.

    The lightweight design ensures it is easy to maneuver. It comes complete with an economy mode that makes for great fuel economy. It’s fully CARB and EPA compliant, allowing you to use it no matter which state you live in. The compact design is great for storing in places with limited space. The handle is comfortable to make it even easier to lift and carry with you. We love that it provides both a USP port and a DC outlet. The run time is brilliant, especially when you consider the diminutive size of the generator. The economy mode also works to reduce noise.

    The integrated on/off switch allows for easy operation. You can switch between “Choke,” “Run,” and “Stop.”. It’s fantastic for inexperienced users to get up and running with a powerful generator. It is parallel-ready. However, the kits are sold separately.

    We noticed it overheats fairly easily when powering with higher loads.

    Unfortunately, the economy mode doesn’t work well with high loads.

    It’s not stated that you can use it in RVs.

    However, plenty of customers have enjoyed using it on camping trips. The number of output ports and the running watts might be too low for hefty users. However, if you haven’t used a generator before, we’d say that it’s plenty to get started. Its running wattage is 100 watts less than its direct competitor. However, we’re very nit-picky here as it’s only a minor difference. There isn’t an electric start. Instead, it’s manual recoil only.

    There is no data center. The Generac 5940 GP6500 portable generator gives you a lot of power to pull on two wheels. CSA-approved and CARB compliant, this durable and safe generator is great for your larger power needs. When you need more wattage but prefer the convenience of portability, it can be tough to know where to turn.

    This Generac model gives you both of those features in one with their 5940 GP6500 product. With 6500 running watts and 8000 starting watts, this gas-powered machine sure does deliver. A convenient handle along with two sturdy wheels lets you take this model anywhere to use at home, on the job site, or during a sizable event.

    The 389cc OHV engine is built for the long-term, displaying consistent and reliable power over long periods of time. With solid construction and durability, you’ll get a lot of use out of this product.

    The fuel tank holds 7.2 gallons of gas, which lends 10 hours of run time at a 50% load. Safety features shut your machine off when your oil gets too low, protecting both you and your investment. An hour meter lets you easily read your run time, while the covered outlets stay protected while not in use. Size: 28.75 x 26.75 x 25 inches. Weight: 184 pounds. Starting Wattage: 8000. Tank Size: 7.2 gallons. Two 120V outputs, one 240V output. Starts easily on the first pull.

    Efficient run-time and abilities. Easy to operate and assemble. Capable of powering most appliances in average size homes. Low oil sensor for safe automatic shutoff. Can be loud at times. Does not include USB ports. No remote monitoring. A diesel alternative to the other Generac products we’ve looked at, the 6864 model offers a moderate level of power for just the right amount you need for a variety of emergencies, projects, and situations. The Generac 6864 portable generator uses a diesel-powered engine for efficient and reliable power.

    This engine is built to perform, using industrial-grade materials and air-cooled technology. Since diesel is more reliable, it means there is less work for you and as well as maintenance. The whole package is wrapped together securely using a durable, fully welded steel frame. This frame also makes it easy to carry and transport. Using what’s called True Power Technology, this generator offers less than 5% harmonic distortion. This means that all of your electronics, appliances, and tools will run smoothly with no hiccups or lag. This is perfect during a power outage and an excellent fit for backup power. The operation is easy using the simple control panel.

    Everything is labeled, so you can quickly find the transfer switch, the hour counter, and the outputs.

    It also includes an optional electronic start, although it requires you to purchase a battery.

  • Looking for a Smaller Generac Generator?

    Size: 33.1 x 22.5 x 25.6 inches.

    Weight: 254 pounds. Starting Wattage: 550. Tank Size: 12 gallons. Four 120/240V outputs. Optional electronic start. Easy to read and use the control panel. The welded steel frame is sturdy and reliable. Large tank runs for 32.4 hours at 50% load. The diesel engine is reliable and low maintenance. Will not run without a battery due to fuel cut-off feature. Many consumers frequently asked common questions about products like the ones we have just discussed. Not all users of Generac generators are experts, so a little help can be a good thing. If you’ve read through our review and find that you still have some unanswered questions, take a look at this FAQ section; you might find the answers you’re looking for!

    Quiet is a bit of a relative term when it comes to generators.

    Truthfully, no generator is going to be 100% silent since you are essentially running an engine designed to power multiple other machines.

    The noise level will be specific to your machine, and its features. Generally, a larger machine tends to produce more noise. A smaller generator (like an inverter generator) will be quieter. Also Read:Generac IX2000 vs IQ2000 Generator Comparison.

    Generac companies function out of the United States and Canada, apart from the United States they do service countries internationally.

    The answer to this question depends on what you plan on using your generator for.

    Luckily, the Generac website has a generator calculator that can help you find the best product to suit your needs, whether you need a standby generator, whole house generator, inverter generator, portable generator or you need it just as a backup power source.

    Different Generac products use different methods to power their engines. Most Generac models use natural gas, but some run on liquid propane. Others run on battery power or have the option to switch the battery power. Battery options are useful because you can recharge them, but you will have to purchase the battery separately for these models. Generac portable generators are available for purchase at a variety of online and in-store locations.

    You can buy any Generac product on the Generac website, but you can also find their products at places like Ace Hardware, Acme Tools, Gainger, The Home Depot, Lowe’s, and many more locations.

    For a full, comprehensive list specific to your location, use Generac’s online location lookup tool.

    This page will tell you the closest stores to you as well as give you online ordering options. With many generators sold out, we’ve found the best generators you can buy that are still in stock. The Generac website has an excellent resource for finding parts along with maintenance kits for your Generac generators.

    Their online product lookup lets you nail down product specifications, manuals, FAQs, and how-to videos.

    You can also find parts that you need to make repairs. Also Read:Generac IX2000 Generator Review. As you can see, Generac is a well-known brand name that has tons of helpful generator products and resources. A generator can be the best solution in emergency situations as well as recreational activities. It can help you run almost all of the appliances in your home during an outage, but it can also serve as a comfort item on an outdoor adventure in the middle of nowhere.
  • 2- How much does a Generac generator cost?

    You should never be without power when you need it most, and the truth is, you never know when the next outage will be.

    Generac is dedicated to make sure its customers have only the best in quality. Note: If you have a limited budget, then you can go for DuroStar generators. Also Read: Generac IQ2000 Portable Generator Review. Information provided by various external sources. A power outage can happenanytime, anywhere. Fortunatelyfor you, we have an easysolution: Select from the mostreliable lineup of Generacgenerators today!

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    03/07/2022

    Hello,

    Generac has and will remain happy to discuss this consumer's concerns through our escalation team. Unfortunately that team is the one that would have any updates and resolution for this consumer.

    Regards,

    Generac

  • About Generac Power Systems

    02/18/2022

    Ive purchased a unit that was defective form day one upon contacting them for a replacement they sent repair crews for months on end. After 6 months of repairs they got the unit to partially run. Now its no longer operational and they are not replacing the unit

    02/21/2022

    Hello,

    We would be happy to discuss this consumer's concerns further, at ************. If the consumer is looking for assistance above and beyond warranty obligations, we would need for them to contact Generac Customer Support to have a case created for review. I do see that this consumer called in stating they are an electrician/installer-but not trained in this product and was having issues with the unit. The consumer was directed to a service dealer-who replaced the control board. Generac received a call from someone stating they were an electrician calling on this consumer's behalf asking about the engine and warranty status of the unit.

    It is important to remember, that if any consumer is having issues with their product, they would need to call and discuss that with Generac directly.

    Regards,

    Generac

  • #5 Generac’s 6864, Diesel Powered 5kW Portable Generator

    02/17/2022

    Bought the GP2500 less than a year ago and had problems right away. Brought it to a "certified" tech and claims he couldn't find anything wrong with it. I got it back and used it for a couple hours and the motor seized up and now it's apparently my fault because they're claiming it was low on oil so it's a maintenance issue instead of being covered under warranty. What a joke! The unit has less than 15 hours total on it. You're product and warranty are garbage and will never get my business again.

    02/18/2022

    Hello,

    We are certainly sorry to hear this consumer has had a less than desirable experience with our product. All products do need to be reviewed by an authorized service center who would determine if there was an end-user ( consumer error, such as poor upkeep or maintenance ) versus a manufacturing defect. Should the result be that it is determined to be a manufacturing defect, a warranty claim would be made-depending on the status of the warranty at the time of failure. Should the result be determined not to be a defect, the consumer would be billed for work. This is standard warranty practice.

    Regards,

    Generac

  • #2 Generac’s 5734 15kW Gasoline Powered Whole House Generator

    02/14/2022

    I bought a Generac 24 KW home standby generator that was activated 7/28/21. From the very first, the generator would throw a wiring error code and shut down when loaded. Sometimes it would load and run and sometimes it wouldn't. I called the company that installed it and they said Generac knew about the problem and were sending parts to repair. It was resisters at that time. The tech and I cranked and loaded it a couple of times and it worked. Then I believe on 9/23/2021 the power went out and it loaded and ran for about 30 minutes. All good. The next day the power went out again and it cranked, loaded, and shut down. I called Generac customer support and they looked up the closest authorized Generac tech and gave me the phone number. I called and the guy came down right away. He couldn't find any reason for it to be throwing that code. He took a fuse out and said that was it. He sent me a **** for $222.00. There was no reason to take the fuse out. Everything was installed correctly. I called the people that installed it and they said that it was a Generac problem. Generac was going to have to update the firmware. The people that installed it came out and installed the new firmware. There was no charge from them as it was a Generac problem. Now I have called customer support for ********************** and sent them the ****. They are refusing to honor their warranty and pay the ****. They said they did not pay warranty for an installation problem which this isn't. The generator was installed correctly to start with. Generac had to update the firmware and they know it.

    02/15/2022

    Hello,

    We are certainly sorry to hear this consumer had a poor experience with the operation of their unit. We have escalated this matter to our resolution team who will be contacting this consumer today the 15th.

    Regards,

    Generac

    02/16/2022

    [A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
    Better Business Bureau:
    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
    Regards,
    *************************
  • 1- What is the reliability of Generac whole-house generators?

    02/14/2022

    We received the letter from Generac back in February of 2021 about an important safety issue about our 17KW generator's fuel plenum. It said to call our local dealer and have the unit inspected immediately. Said the fuel plenum could have significant corrosion over time and could lead to fuel leakage during operation and fire. I called my local dealer and alerted them of the letter. They told me this type of corrosion usually only occurs around coastal areas and/or if the unit is installed where water can get into it. Nonetheless, I insisted they inspect it. They told me they would inspect it during my regular maintenance in May. I called them back in April to remind them.On 1/3/22, Virginia was hit with a horrific snow storm which caused major power outages and put Virginia in a state of emergency. We lost our power; generator came on as expected that day. We have separate propane tank used only for generator; it was 80% full. On/or about 1/5/22 we noticed a very heavy smell of propane in our garage; we immediately realized it must have something to do with the generator, so we shut it down. We contacted the Generac dealer who services our generator and once they were able to get out to our house they inspected the generator and discovered the fuel plenum had significant corrosion, resulting in the fuel leak. Our 500 gal propane tank was now down from 80% to 10% in just a day and a half. Only by the ***** of god, did it not catch on fire and cause serious damage. The dealer replaced the fuel plenum at no charge and when I questioned him about the inspection he told me that he had opted out of the Generac inspection program and that Generac was supposed to have contacted the customers or provided another dealer to do all the inspections. No one ever contacted us. I contacted Generac on 1/31/22. On 2/2/22 ***************************, Resolution Specialist contacted me; I sent her all my receipts for fuel; hotel stay and lost food. I have not heard back from them.

    02/15/2022

    Hello,

    This consumer's concerns have been sent to the resolution specialist working on this case. That resolution specialist is the point of contact who can provide updates to this consumer.

    Regards,

    Generac

Final Words

Are Generac generators quiet?

Accredited Since: 3/29/2006

Years in Business: 63

#1 Generac’s 7676 GP8000E 8kW Whole House Portable Generator

A+BBB rating

Customer Reviews are not used in the calculation of BBB Rating

3- Can I run my house with a 20kW generator?

of those, 74 complaints were closed in last 12 months

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