Welcome to the Microsoft community. This issue might be because of several reasons such as the security software you may have installed on the computer, any program or application running on the computer at the back ground or due to some errors in the hard drive of the computer.
Please try the methods below and check. Go to C:\Windows\SoftwareDistribution\Download and delete all files in that folder.2. Press Windows + X key on the keyboard. Go to Command Prompt as admin. Type this command "wuauclt.exe /updatenow". If the issue persists, Perform the Clean Boot.
Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.
You need to follow the steps from the article mentioned below to perform a Clean Boot.
(Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.
These steps of "clean boot" might look complicated at first glance.
However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.).
Looking forward to your further news. You are welcome to reply to this topic at any time, and sincerely thank you for your support of Microsoft products and services. Derrick Qian | Microsoft Community Support Specialist. * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.
* Please check and vote this answer if it helps as it will be beneficial to more community members reading here.
Upgrade a Windows 10 PC to Windows 11. You have a Windows 10 license. Your PC must have Windows 10, version 2004 or higher installed to run Installation Assistant.