Pearson Vue Reschedule Exam

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Thank you for contacting us here at Microsoft Community. If you did not missed your exam yet, the option to reschedule it is available in your Microsoft Certification Dashboard by signing in using your Microsoft account and password under Appointments.

To do this, please follow the steps below:.

Sign in to your Microsoft Certification Dashboard. Scroll down to see the Exam providers option, select your exam provider via the drop-down, and click on the Go button. Please wait for the page to load until you get redirected to the Pearson VUE portal. Inside the Pearson VUE portal, you should be able to view your scheduled exams on the dashboard’s Upcoming Appointments section.

  1. (see sample below). For urgent assistance in rescheduling your exam with your preferred date, please contact the exam vendor directly since visibility of your appointments are only available on their end.

  2. Below are their contact details:. Contact: 855-542-6924, +1-952-905-7472 (toll).

For PSI, you may create a ticket from this link. For immediate response from PSI Candidate Care telephone numbers please contact:. LINK: https://psi-cdexp.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001044112. US/Canada (toll free): 855.340.3887 . US/Toll number for International Callers: 858.875.3686.

Hope this helps. If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked.

In case we do not receive a response, the thread will be closed and locked after one business day.

  1. Please be advised that after the case is locked, we will no longer be able to respond.

If the resolution provided did not resolve the issue, please post a new question.

  1. Click Reschedule exam. The Test centre and seats section opens in edit mode.

  2. Enter an Address in the Search by Address field and click the Search button.

  3. Click the Select button for the desired test center.

  4. Click the desired date on the calendar.

  5. Locate the desired time slot and select the number of seats you wish to schedule from the Selected seats drop-down list.

  6. Click Save and review. The Reschedule review page appears. The Reschedule review page lists the rescheduled exam details including the order number, the candidate name, the Candidate ID, exam name, if there are accommodations on the exam, test center, exam date and start time, and the Registration ID.

  7. Click Submit reschedule. A message states your exam has been rescheduled.

  8. Click the Back button. You are returned to the exam details page.